SHIPPING FREE?

Shipping is Free Worldwide on all items.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

We have three different fulfillment warehouse in the United States, Canada, and China. After your order is complete, it takes us 2-4 business days to process your order and get it ready for the shipping center. If there is a lack of inventory from your nearest location, we will ship your order form our main fulfillment center in China where we stock a large quantity and style of the products. Shipping is also based on your location; please expect 2-4 weeks after order processing to receive your package depending on your location and shipping option.

WHAT HAPPENS IF MY ORDER GETS STOLEN OR LOST IN THE MAIL?

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.